Ivy & Co London · Last updated: August 2026

At Ivy & Co London, we do everything we can to get your order to you as quickly and smoothly as possible.

Where we ship

Ivy & Co London currently ships to addresses within the United Kingdom only.

Free delivery

We offer free delivery on all orders. There's no minimum spend.

Order processing

All orders are processed within 1–2 working days. Orders placed before 5pm (GMT) Monday to Friday will begin processing the same working day.

Delivery times

Once your order has been dispatched, delivery usually takes 6–9 working days. Total estimated time: 7–11 working days from the date you place your order.

Tracking your order

Once your order has been dispatched, you'll receive an email with your tracking number. You can follow your parcel on our tracking page.

Damaged or lost parcels

If you believe your order has gone missing, please contact us at support@ivyandco-london.com within 30 days of the expected delivery date.

Questions?

Get in touch at support@ivyandco-london.com.

Contact details

Store name: Ivy & Co London
Company name: Idevri Webshops
Address: Hoofdkanaal Oostzijde 12, 7881 CK Emmer-Compascuum, Netherlands
Chamber of Commerce (KVK): 77406273
VAT number: NL003191775B66
Email: support@ivyandco-london.com
Phone: +44 7441 485786
Customer service hours: Monday – Friday, 8am – 6pm
Response time: within 24 hours